When speaking with School Success Managers or Sales Reps about roster cleanup, sending student information, or invoice documents, we want to make sure your data is secure.
We always suggest our partners to contact us, either our School Success Managers, Sales Reps, or Support Team (firstname.lastname@example.org) whenever they need to send us confidential information. In doing so, we can internally provide a secure link and password to upload information and send to us.
This ensures that files are not being sent over email (less secure) or shared using tools such as Google Drive, Dropbox, etc.
Some school districts occasionally block these tools on their Internet Network, we suggest checking THIS article for support on "white-listing" these tools