Product Support

Product Updates

• Product Updates: April 9, 2019
• Product Updates: February 14, 2019
• Product Updates: December 19, 2018
• Product Updates: November 13, 2018
• Product Updates: October 31, 2018

Accounts & Passwords

• Log in with Clever
• View Your Teaching Profile and Account Settings
• Change the Grades You Teach in Your Teaching Profile
• Change the Subjects You Teach in Your Teaching Profile
• Edit Your Name in Account Settings
• Edit Your Email in Account Settings

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Assigning Lessons

• See Current Growth Focus
• Add More Students to an Existing Assignment
• Share a Custom Lesson
• View Student Work In Progress
• Assign a Lesson to an Individual Student
• Search for Lessons By Standard

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Benchmark Assessments

• Reading Leveling Assessments
• Writing Benchmarks

Classes

• View Archived Classes
• Transfer a Student Account into a Different School and Class
• Remove a Student from a Class
• Create a Class
• Change the Name of a Class
• Archive a Class

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Data & Reports

• How Do I Monitor Student Performance?
• How Do I See Usage Data by Grade and Class?
• How Do I Determine Each Student's Reading Level? (Premium Only)
• View the Results of Writing Benchmarks
• View Student or Class Scores
• View Multiple Choice Scores, Averages, and Commonly Missed Questions

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Grading

• Reset Multiple Choice Answers on an Assignment
• Change the Score of an Assignment
• Grade or Provide Feedback on Reading Practice Lessons
• Grade Writing Lessons with Quick Score or Rubric Score
• Grade or Provide Feedback on Direct Instruction
• Rubric Score: Grade or Provide Feedback on Writing Lessons

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Troubleshooting

• Edit a Custom Lesson
• How to Send Information Securely
• How do I Add the ThinkCERCA App using Jamf?
• How Do I Add the ThinkCERCA App on My iPad?
• How Do I Enable Cookies on My iPad?
• How Do I Enable Cookies on My Browser?

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