Product Support

Accounts & Passwords

• View Your Teaching Profile and Account Settings
• Change the Grades You Teach in Your Teaching Profile
• Change the Subjects You Teach in Your Teaching Profile
• Edit Your Name in Account Settings
• Edit Your Email in Account Settings
• Sign Up for ThinkCERCA with Clever

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Assigning Lessons

• Writing Modules
• Core Curriculum for ELA
• Teaching Resources
• Bookmark a Lesson (formerly "Favorite")
• Lesson Types in ThinkCERCA
• Reading Practice

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Benchmark Assessments

• Reading Leveling Assessments
• Writing Benchmarks

Classes

• Remove a Student from a Class as an Administrator
• Create a Class
• Change the Name of a Class
• Archive a Class
• Enroll Students in a Class from the School Roster
• How Students Can Use Class Codes to Join a Class

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Data & Reports

• How Do I Monitor Student Performance?
• How Do I See Usage Data by Grade and Class?
• How Do I Determine Each Student's Reading Level? (Premium Only)
• View the Results of Writing Benchmarks
• View Student or Class Scores
• View Multiple Choice Scores, Averages, and Commonly Missed Questions

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Grading

• Grade or Provide Feedback on Reading Practice Lessons
• Grade Writing Lessons with Quick Score or Rubric Score
• Grade or Provide Feedback on Direct Instruction
• Grade or Provide Feedback on Writing Lessons with Standards-Aligned Rubric Score
• Grade or Provide Feedback on Writing Benchmarks
• Differences Between Quick Score and Rubric Score

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Troubleshooting

• How to Send Information Securely
• How do I Add the ThinkCERCA App using Jamf?
• How Do I Add the ThinkCERCA App on My iPad?
• How Do I Enable Cookies on My iPad?
• How Do I Enable Cookies on My Browser?
• What Are the System Requirements to Use ThinkCERCA?

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